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SAM ADVANCED MANAGEMENT JOURNAL
Risk And Challenge Of Telemedicine Implementation During A Pandemic
Ghazala Yasmeen, Shafiq Rahman, and James Gelatt
DOI:
Citation: Yasmeen, G., Rahman, S., & Gelatt, J.(2021). Risk and challenge of telemedicine implementation during a pandemic. SAM Advanced Management Journal, 86(4),46-57.
Abstract
Telemedicine is an Information Technology (IT) system that supports medicine remotely for best patient care. COVID-19 has some crucial social, cultural, and economic impacts. It is directly affecting healthcare providers. Information Technology services are challenged to fulfill healthcare staff and patient needs. Its demand is expected to increase in the coming years.
The purpose of this paper is to explore the importance of organizational readiness and staff training to implement telemedicine and overcome technological challenges after COVID19. This paper will highlight the impact, risks, and values telemedicine can bring to our lives. Three themes originated in this systematic review (SR). They were the importance of telemedicine, technological challenges with telemedicine, and organizational readiness to implement telemedicine. The current paper is filling the gap to bring all three themes together for effective implementation of telemedicine.
The key findings emerging from this review indicate that telemedicine is a need of the hour, helping providers to meet the healthcare needs of patients by keeping social distancing. Organizational readiness and staff training play an important role to overcome technological challenges to effectively implement telemedicine. It is recommended that healthcare providers can effectively implement telemedicine and overcome the technological challenges depending on how much they are prepared as an organization to accept and learn this cultural change. Healthcare management and administration can play a vital role to identify the need and develop policies and procedures that support organizational learning and effective implementation of telemedicine.
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